What Your Neighbors Are Saying
Jessica
"I recently moved into a new home that had a sprinkler system and the previous owners used Creative Irrigation & Lighting to service the system. When we contacted them to update records and later to determine what services we needed, they were wonderful. They are super friendly on the phone and via email, and their technicians are highly professional and do a great job. They also didn't try to up-sell me on additional services. In fact, when I signed up for a service they knew I didn't need, they contacted to let me know and refunded the money I had paid. We are definitely going to stay with Creative Irrigation & Lighting!"
Dr. & Mrs. A.S. Mclean, VA
“We’ve been working with them since they began their business. We were probably their second customer, if not their first. This is a locally owned business, and there is absolutely no way I could recommend them highly enough! Of all the contractors we’ve used in this area over the past thirty years, they are, bar none, the best. They are everything a client could want: reliable, professional, responsive, and knowledgeable. I think they are very good at planning and taking all aspects of your yard and home into consideration. They know what they’re doing, and they do it extremely well. We’ve already recommend them numerous neighbors and friends.”
Pedro C. Leesburg, VA
"This limited space cannot express the satisfaction my family and I have for the system your team installed at our home. When we first decided to have a system installed, we received six quotes, but your company was the only one that instilled a level of confidence we needed to ensure we made the correct choice. After a full year, the service in the Fall and Spring has been outstanding. The team is always professional, clean, courteous, and most importantly, on time. Since installation, two of my neighbors had installations from other companies, and they have had major leaks and dissatisfaction with their service response."
J.B. Mclean, VA
"...what a godsend you all have been! We were at such a loss when our previous company went out of business without warning. Your service and professionalism has been remarkable."
S.S. Oakton, VA
"I was very impressed with you guys from estimate to installation. A minor problem was handled promptly and there has not been a problem since."
Scott Brinitzer Design Associates, Arlington, VA
"Since we began working with you last year, we have been very impressed with your professionalism and attention to detail. Our clients have also appreciated your reasonable installation rates and excellent post-installation followup. Keep up the good work, Mike! we look forward to building great garden projects with your help."
S.R. Oak Hill, VA
"I have already recommended your company to others. Best contractor I have used."
R.B., Oakton, VA
"I was thoroughly impressed from our initial meeting through completion. Brian is professional, courteous, knowledgeable and dedicated. A real joy to work with! Thanks for a superb job! I would recommend you highly to all my friends and family!"
C.M. Ashburn, VA
"...for me, the best compliment I can give you is that this is the second installation you have done for us. That wouldn't have happened if you guys weren't great!!"
D.B. Centreville, VA
“They’ve always been very good to work with overall. They provide good suggestions and have always been prompt. We’ve used their system for many, many years and I’d recommend them to anybody; in fact, I already have many times!”
A.S. Mclean, VA
“We’ve dealt with them since they started the business. They’ve been absolutely wonderful in every respect; take care of everything when they say they will. They’ve been very creative and knowledgeable with solving very serious drainage problems that are no longer problems! We’ve been extremely pleased with them in every way!”
S.H. Chevy Chase, MD
“They did a wonderful job. They came in and were able to get everything done in a timely manner. Very professional, knowledgeable and efficient. There was slight problem in scheduling, but they were able to get the job completed. The wait was worth it and I would highly recommend Creative Irrigation to others.”
D.W. Herndon, VA
“They did a great job. If there’s anything above an "A", they get it. We were in a crunch with a rehearsal dinner scheduled that night, and I just ran out of time to repair the lighting myself and these guys came out and worked their butts off.”
M.S. Chantilly, VA
“The overall experience was wonderful. I would highly recommend anyone who has an irrigation system to visit the Creative Irrigation website and see if your system looks like some of the examples of things not to do. Mine did, and I'm happy I called and got them fixed.”
R.H. Clifton, VA
"You guys are awesome! Feel free to add us to your "Happy Customer Referral" list!"
C.M. Ashburn, VA
"...for me the best compliment I can give you is that this is the second installation you have done for us. That wouldn't have happened if you guys weren't great!"
James I.
"Creative installed my system 12 years ago, and I have worked with them ever since. They are responsive and helpful, and have always provided me the support I require to keep the system running efficiently and effectively. Whether if it is a small job or a larger product, I have always been satisfied with their work. I have moved, and I will use creative at my new home as well."
Madeyln A.
"The team was very professional, from beginning to end. They made sure I understood all aspects of the project and instructed me on its use. Would recommend to anyone!"
Michael H.
"I was extremely happy with the end results. Pricing was extremely competitive. The work was accomplished in two days, with minimal impact to the existing yard and area. Afterwards, Mike took his time to explain the setup and walk me through the control app - answering any questions I had at the time."
Nick S.
"They were quick to respond and get me scheduled. Very professional in their interactions with me which is something I found very rare with other companies."
Keith B.
"Installation was fast, professional, and problem free."
Volker R.
"Scheduling was easy - I was given the choice of having it done right away or to wait until other houses in my neighborhood were scheduled for winterizing (opted for the latter). I was alerted of the scheduled day well ahead of time. On the day of, the crew announced themselves (with COVID masks), discusses shortly what would be done, for info about the system and whether or not I wanted the back flow preventer valve removed for the winter. They blew out all the zones for the system and let me know once there were done and that I would be billed. The invoice arrived by email and I was able to pay online via credit card (or bank draft/debit card). The entire process was very fluid and painless. The charge for a 7 zone system was $130."
Greg S.
"Brian and the team installed a number of specialty, perforated, cloth covered pipes in strategic locations to catch and feed water away from the lawn area at the side and back of our patio. They were installed with gravel and sand bases and topped with new sod where the lawn was dug up. Since then the area has been dry. They showed up on time on the day they promised and the job was completed in less than 2 days. The team was very professional and respectful of our property and overall they did a great job. You might pay a bit more and wait a little longer to get your job scheduled but you are sure that the job will be done correctly. Don't mess with water in and around your home...if you have water or irrigation issues, Creative will solve the problem and stand behind their work. (They also repaired some of our landscape lighting at the same time. ) Would not hesitate to recommend them."